Job Bulletin (2025)

Description

Division of Occupational and Professional Licenses

Occupational Licenses Investigator

The Division of Occupational and Professional Licenses is seeking an individual who wants to give back to their communityin a meaningful, direct and tangible way by helping to provide consumer protection and public safety through its regulation of more than 204,000 licensees within 48 Boards and Commissions for the great State of Idaho.

Description
As an Investigator, you would contribute directly to protecting Idaho’s citizens by investigating allegations of violations of occupational and professional licensing acts administered by the Division of Occupation and Professional Licenses.

The ideal candidate has a strong commitment to conducting fair and impartial investigations, is knowledgeable about good investigative and interviewing techniques, has good knowledge of the legal rights of citizens and rules of evidence, has the ability to work both independently and as part of a team, and has experience working with the Outfitters and Guides Licensing Board.

Example of Duties

• Plans, organizes, and conducts investigations of alleged violations for compliance with the professional and occupational regulatory acts and rules;
• Interviews witnesses and licensees;
• Compiles reports, statements, and support documentation;
• Evaluates and documents violations;
• Analyzes circumstances surrounding the complaints and allegations;
• Prepares reports;
• Interprets and applies laws and regulations and explains them to others; and
• Testifies in disciplinary hearings

Minimum Qualifications

Good knowledge of:

• investigative techniques and procedures;
• interviewing techniques;
• legal rights of citizens including due process rights;
• rules of evidence

Experience:
• interpreting, explaining, and applying laws and regulations;
• conducting fact-finding interviews;
• preparing detailed investigative reports and correspondence;
• determining the scope of an investigation;
• using basic office-related computer programs

Valid driver's license.

Preferred Qualifications/Extra Credit

• Experience working for the Outfitters and Guides Licensing Board
• Experience testifying in disciplinary hearings
• Completion of POST or equivalent state-sponsored law enforcement training (any level) OR military police school OR regulatory training such as CLEAR basic and specialized National Certified Investigator and Inspector Training (NCIT).

Supplemental Information

Investigation activities include planning, organizing, and performing interviews at various sites such as homes, offices, jails, prisons, mental health facilities, nursing homes, crematories, or funeral homes where alleged violations for compliance have occurred; analyzing and evaluating evidence and testimony; preparing detailed, fact-based professional reports and correspondence; testifying in adversarial disciplinary hearings; interpreting and applying laws and regulations and explaining them to others. Incumbents may deal with uncooperative, angry, and sometimes violent persons.

To learn more about the Agency, please visit our website at:dopl.idaho.gov

Working for the state offers the ability to easily balance work and life commitments, including benefits such as PERSI retirement, medical/dental insurance, a wellness program and state-facilitated training.

Hiring is done without regard to race, color, religion, national origin, sex, age or disability. If you need special accommodations to satisfy testing requirements, please contact the Division of Human Resources at (208) 334-2263.

Preference may be given to veterans who qualify under state and federal laws and regulations.

Benefits

https://dhr.idaho.gov/StateEmployees/Benefits.html

*Benefits may not be applicable for temporary or seasonal positions.

EEO/ADA/Veteran's Preference

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or emailada.coordinator@dhr.idaho.gov.

Preference may be given to veterans who qualify under state and federal laws and regulations.

Occupational Licenses Investigator Supplemental Questionnaire

* QUESTION 1

MQ1: Please describe how you have gained good knowledge of investigative techniques and procedures.This knowledge is typically gained by one year of experience investigating complaints regarding legal violations OR at least one semester of applicable college-level coursework in a criminal justice program (six credits) OR at least 40 hours of seminar, workshops or training courses teaching detailed investigative techniques and procedures OR completion of Peace Officer Standards and Training (POST) or equivalent state-sponsored law enforcement training program (any level) or military police school or regulatory training such as CLEAR basic and specialized National Certified Investigator and Inspector Training (NCIT).

* QUESTION 2

MQ2: Please describe how you have gained good knowledge of interviewing techniques and experience conducting fact finding interviews.This knowledge is typically gained by one year of experience conducting interviews in relation to investigating complaints regarding legal violations OR at least one semester of applicable college-level coursework in criminal justice (six credits) OR at least 40 hours of seminar, workshops or training courses teaching detailed interviewing techniques OR completion of Peace Officer Standards and Training (POST) or equivalent state-sponsored law enforcement training program (any level) or military police school or regulatory training such as CLEAR basic and specialized National Certified Investigator and Inspector Training (NCIT).

* QUESTION 3

MQ3: Please describe how you have gained good knowledge of legal rights of citizens including due process rights and rules of evidence.This knowledge is typically gained by at least one year of experience involving the legal and due process rights of citizens OR one semester of applicable college-level coursework in a criminal justice program (six credits) OR at least 40 hours of seminar, workshops or training courses teaching legal rights of citizens including due process rights OR completion of Peace Officer Standards and Training (POST) or equivalent state-sponsored law enforcement training program (any level) or military police school or regulatory training such as CLEAR basic and specialized National Certified Investigator and Inspector Training (NCIT).

* QUESTION 4

MQ4: Please describe how you have gained good knowledge of interpreting, explaining, and applying laws and regulations.This knowledge is typically gained by at least one year of experience interpreting, explaining, and applying laws and regulations OR one semester of applicable college-level coursework in a criminal justice program (six credits) OR at least 40 hours of seminar, workshops or training courses teaching interpreting, explaining, and applying laws and regulations OR completion of Peace Officer Standards and Training (POST) or equivalent state-sponsored law enforcement training program (any level) or military police school or regulatory training such as CLEAR basic and specialized National Certified Investigator and Inspector Training (NCIT).

* QUESTION 5

MQ5: Please describe your experience preparing detailed investigative reports and correspondence.This experience is typically gained by at least one year of experience preparing detailed investigative reports and correspondence OR one semester of applicable college-level coursework in a criminal justice program (six credits) AND 6 months of experience preparing detailed investigate reports OR at least 40 hours of seminar, workshops or training courses teaching how to prepare detailed investigative reports and correspondence AND 6 months of experience preparing detailed investigate reports OR completion of Peace Officer Standards and Training (POST) or equivalent state-sponsored law enforcement training program (any level) or military police school or regulatory training such as CLEAR basic and specialized National Certified Investigator and Inspector Training (NCIT) AND 6 months of experience preparing detailed investigate reports.

* QUESTION 6

MQ6: Please describe how you have gained experience determining the scope of an investigation.This knowledge is typically gained by one year of experience investigating complaints regarding legal violations OR completion of Peace Officer Standards and Training (POST) or equivalent state-sponsored law enforcement training program (any level) or military police school or regulatory training such as CLEAR basic and specialized National Certified Investigator and Inspector Training (NCIT) AND 6 months of experience determining the scope of an investigation.

* QUESTION 7

MQ7: Do you have one year of experience using basic Microsoft Office related computer programs?This experience is typically gained by one year of experience using word processing, calendaring, composing email and computer-generated lists.

* QUESTION 8

MQ8: Do you have a valid driver's license or the ability to obtain a valid driver's license?

Yes

No

* QUESTION 9

Extra Credit: Do you possess a current POST certification or certification through equivalent state-sponsored law enforcement training (any level) or military police school or regulatory training such as CLEAR basic and specialized National Certified Investigator and Inspector Training (NCIT)?This item is not required, but may increase your score.

Yes

No

* QUESTION 10

Extra Credit: Do you have experience testifying in disciplinary hearings?This is typically gained through one year of related experience.This item is not required, but relevant experience may increase your score.

Yes

No

* QUESTION 11

Extra Credit: Do you have experience working for the Outfitters and Guides Licensing Board? Although this is not required for this position, having this experience may increase your score. If you indicate you have these abilities, your skills may be assessed at the time of the interview

I do have experience working for the Outfitters and Guides Licensing Board

I do NOT have experience working for the Outfitters and Guides Licensing Board

* Required Question